Refund policy

Refund Policy

Thank you for choosing to shop with Scentonme Inc. at scentonme.com. We are committed to providing you with high-quality products and exceptional customer service. Please carefully review our refund policy below:

1. Final Sale Policy All sales made through our website are final. Once an order has been placed, we do not offer refunds, exchanges, or cancellations. We kindly ask that you carefully review your order details prior to completing your purchase.

2. Defective or Damaged Products In the event that you receive a product that is defective or damaged, we are committed to addressing the issue promptly. Please contact our customer support team within 7 days of receiving your order. You will be required to provide clear photographs of the defect or damage, and our team will assess your case. Depending on the situation, we may offer a replacement or store credit.

3. Contact Information If you have any questions or concerns regarding your order, or if you believe your product is defective, please do not hesitate to contact our customer service team at info@scentonme.com. Our team will review your inquiry and work to resolve the issue to your satisfaction.

We appreciate your business and thank you for choosing Scent On Me!